Cisco IP Communicator is a software-based application that allows users to place and receive phone calls by using their personal computers.

Cisco IP Communicator depends upon the Cisco Unified Communications Manager call-processing system (formerly known as Cisco Unified CallManager) to provide telephony features and voice-over-IP capabilities through eight telephone lines (or a combination of lines, softkeys, and direct access to telephony features).

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When registered to Cisco Unified Communications Manager, Cisco IP Communicator has the capabilities of a full-featured Cisco Unified IP Phone, including the ability to transfer calls, forward calls, and conference additional participants to an existing call. This means that you can provision and upgrade Cisco IP Communicator as any other Cisco Unified IP Phone, greatly simplifying IP phone management. Through automatic software updates, Cisco IP Communicator keeps pace with new software features and changes.

Cisco IP Communicator enables you to deliver Extensible Markup Language (XML)-based applications to the display and provide quick access to diverse information such as weather, stocks, quote of the day, or any other web-based information.

Cisco IP Communicator offers high-quality audio features such as the Audio Tuning Wizard, an advanced (adaptive) jitter buffer and packet loss (error) concealment, acoustic echo cancellation, noise suppression, voice activity detection, and silence suppression.

Cisco IP Communicator offers other advanced features that accommodate ever-mobile users and changing network conditions. These features include auto-detection of Cisco VPN clients, automated support for most VPN clients (including Microsoft PPTP client), interoperability with Cisco Unified Video Advantage for desktop video calls, and non-MAC-based device name for easy PC refreshes (requires Cisco Unified Communications Manager Release 5.x or later).

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